EMC Privilege Program
How the Privilege Program Works
Earn points on eligible services at EMC clinics and use them to pay for part of your future visits.
How the Program Works
Points are valid for 8 months
from the date they are earned.
from the date they are earned.
Pay up to 15% of the cost
of an eligible service with points.
of an eligible service with points.
A fixed redemption rate applies when points are used as partial payment.
Membership Tiers and Benefits
Your benefits grow with your membership status.
Earn points on eligible paid services and automatically progress through the Silver, Gold and Platinum tiers.
Benefits by Status
The more you invest in your health, the more benefits you receive.
Earn points for eligible paid services and automatically move to the next status level.
| Benefit | SILVER | GOLD | PLATINUM |
| Points required | Under 1,000 | 1,000 – 1,999 | 2,000 or more |
| Access to the Privilege Catalog | Yes | Yes | Yes |
| Access to the Health Plan | Yes | Yes | Yes |
| Points earned on eligible paid services | 5% | 7% | 10% |
Your Health, in Your Pocket
Access your Privilege Program benefits and EMC medical records in one convenient app.
With the EMC app, you can:
- • Check your points balance and current status
- • Book appointments at any time
- • View test results, medical reports and discharge summaries
- • Keep your medical information securely in one place
- • Contact EMC quickly
Frequently Asked Questions
Can points be exchanged for cash?
No. Points may only be used as partial payment for eligible services.
Can I apply points to a service I have already paid for?
No. Please tell an EMC representative that you would like to use your points in advance—either when booking or before your appointment.
When are points not awarded?
Points are not awarded for:
- Services paid for by an insurance provider or corporate entity
- Medicines and consumables
- Services included in comprehensive healthcare packages
How do I use my points?
Tell us in advance that you would like to use points as partial payment. You can contact your clinic department coordinator, personal manager, an EMC Contact Center specialist or a sales manager.
Points may only be used by individual patients.
Points may only be used by individual patients.
What cannot be paid for with points?
Points cannot be used for:
- Comprehensive healthcare programs and packages
- Promotions and special offers
- Oncology services
- Radiation therapy
- Radionuclide diagnostics
- Preventive medicine services
- Medicines and consumables
- Surgical procedures
Benefits and privileges are available only when you have enough points in your account and no outstanding payments to EMC.
Privilege Program offers cannot be combined with other special terms or discounts. If another agreed discount applies, the greater discount will be used.