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Online doctor's consultation

Do you need a doctor's consultation, but you can't visit a clinic?

We provide online consultations: contact the doctors of the EMC multidisciplinary medical center from anywhere in the world through your Personal Account.

A secure video call service is used for consultations. After the appointment, the doctor makes recommendations that are available in the patient's personal account.

Online consultation opportunities:

  • Consultation with the attending physician on previously prescribed treatment.
  • Interpretation of the survey results.
  • Obtaining the second opinion of leading EMC experts from the USA, Western Europe, Israel, and Russia.
  • Answers of specialists of different profiles to questions about the state of health.

In addition to the video format, our clients can use the service of remote written consultation — receiving the recommendations of the EMC doctor based on the results of the analysis of medical data.

How to get the service

  • The online consultation is conducted through the EMC Patient's Personal Account. If you do not have a Personal Account, register in the mobile applicationGoogle Play/App Store or on the website.
  • To make an appointment, contact the call center or make an appointment in the EMC patient's Personal Account. Log in to your account, select a specialist, the type of recording is "Video consultation", the date and time of recording.
  • In order for the doctor to see your medical documents (diagnostic images, test results, etc.) during the consultation, we ask you to attach these documents in your Personal Account and allow the doctor access to your medical record.
  • The doctor will contact you at the agreed time. After the appointment, you will see the doctor's recommendations in your Personal Account.

Advantages of online consultation:

Convenience: You will receive a full-fledged consultation from a qualified EMC specialist without visiting a medical center. You can be at home, at work, or on a business trip.

Confidentiality. We store data in reliable repositories and use powerful technical resources to ensure information security.


Why the EMС

The first and only clinic in Russia, created in the image of the world's leading clinics

EMC is a multidisciplinary center offering patients a high level of medical services and a personalized approach

600
world-renowned doctors
57
treatment directions
35
taking care of your health
24/7
we work at any convenient time

World recognition and awards

Our achievements are confirmed by prestigious international awards
More details

World recognition and awards

We work according to international standards, we have licenses and certificates
Certificates and licenses
Get help
Specify your contacts and we will contact you to clarify the details.
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Doctors

Evgeniy Libson (Israel)
Deputy Director of the Institute of Oncology, Chief Consultant on Cancer Diagnostics, Professor of Radiology. Chief Specialist in Cancer Diagnostics and CT-guided Biopsies, FRCR, FRCR
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Milliet Jean Rene
Leading specialist of the Otorhinolaryngology Clinic specializing in Head and Neck Surgery
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Salim Nidal (Israel)
Director of the Institute of Oncology
-
Derlon Jean-Michel
Professor
-
Elias Raid
Head of the EMC Ophthalmology Clinic, Ph.D. of Medical Sciences
-
Vladimir Nosov
Ph.D. of Medical Sciences
-
Grigorev Nikolay
Head of the Urological Clinic, Head of the Department of Urology at the EMC Medical School, Doctor of Medicine, Professor
-
Iskander Abdullin
President of the Association of Young Urologists of Russia (AMUR, Ph.D. of Medical Sciences
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Irina Vasilieva
Head of the Mammology Clinic
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Olga Smirnova
Ph.D. of Medical Sciences
-
Gulshod Saidova
Doctor of the first category
-
Olga Davydova
-
Aleksandra Kuskova
-
Dmitriy Subbotin
Ph.D. of Medical Sciences
-
Igor Kolykhalov
Doctor of Medicine
-
Olga Penkova
-
Dmitriy Chugaev
Doctor of the highest category, Ph.D. of Medical Sciences
-
Evgeniya Aleksandrova
Ph.D. of Medical Sciences
-
Mikhail Zaytsev
-
Bairta Dorzhieva
-
Evgeniy Libson (Israel)
Deputy Director of the Institute of Oncology, Chief Consultant on Cancer Diagnostics, Professor of Radiology. Chief Specialist in Cancer Diagnostics and CT-guided Biopsies, FRCR, FRCR
  • Actively participates in the work of scientific and research institutions
  • He currently holds the position of Professor of Radiology at Hadassah Hospital. Member of the Education Committee of Hebrew University – Hadassah School of Medicine
  • Awarded for outstanding contribution to Israeli Healthcare - Israeli Medical Association
Total experience
53 years
Experience in EMC
since 2011

Reviews

City: -
Thanks to Dr. Oxana Levkina
Thanks to Dr. Oxana Levkina and her teams. Excellent as always.

City: -
Excellent care
I am very grateful to Evgeniya Kondrashova for her excellent care while I was a patient in the hospital.Throughout my stay she monitored and cared for me with noteworthy professionalism and was readily available if I had questions or needed reassurance.

City: -
Highly recommended
I recently had a cardioverter defibrillator implanted by EMC surgeon-arrythmologist Dr Oleg Evgenievich Sukhorukov. I spent five days in the hospital and I cannot praise this wonderful Doctor enough for the skill, care and attention he provided. I can confidently recommend him and
the excellent team of cardiologists. They are thoroughly professional, immensely skilled and dedicated to producing the best outcome for their patients.
... more

City: -
I wish you all good health and professional success
Many thanks to the doctors Moskalets E. R. and Penkova O. V., who described my pictures on the day of the study, as well as to the staff of the PET CT department Nikolay, nurse Ekaterina, laboratory assistants Eduard and Nikolay, who were with me from the beginning and until the
end of the study, we worked in a coordinated, professional and friendly manner.
... more

City: -
I would like to express my deep gratitude to Alexey Vasilyevich Kovalenko
I would like to express my deep gratitude to Alexey Vasilyevich Kovalenko for his high professionalism, high efficiency and sensitive attitude to patients. The doctor performed the most difficult operation for me, and at all stages of preoperative preparation During my
postoperative rehabilitation, I felt his professional and emotional support.I very much hope that the EMC management appreciates such highly professional specialists as A. V. Kovalenko, and my highly positive feedback on his work will be taken into account when determining his KPIs.
... more

City: -
I express my gratitude for the treatment!
He came back with severe pain in the neck. The diagnosis revealed an intervertebral hernia. The very next day, the operation was carried out, everything was very fast. After the operation, he was surrounded by nurses. I would especially like to express my gratitude to:
Krivoshapkin Alexey Leonidovich, Yulia Markina, Vladimir Klimov, Orkhan Abdullayev, Gleb Sergeevich Sergeev, and Alexander Loginov.
... more

City: -
Thanks to Dr. N. Samokhina
All consultations and prescribed treatment are always positive.

City: -
Many thanks to Dr. Samokhina Nadezhda Ildarovna!
She is the most reliable ambulance for our family, which has helped out in critical situations more than once. At the same time, Nadezhda Ildarovna is distinguished by her great friendliness and ability to calm the patient and not get depressed.

City: -
We thank all the staff of the clinic for saving our lives
We thank Alexey Leonidovich Krivoshapkin, Alexey Sergeevich Gaitan, Orkhan Abdullayev and all the clinic staff for saving our lives.

City: -
Thanks to Dr. Makarov V. K.
I express my gratitude to Dr. Makarov V. K.

City: -
Endless gratitude
Endless thanks to my dear Dr. Pavel Koposov.

City: Tyumen
Gratitude
Alexey Kovalenko is a sensitive, attentive doctor, a surgeon from God. He gave me an operation to remove the affected prostate, all very carefully. I am grateful to him!!!

City: Yessentuki
About surgeon Ruchkin D. V.
Dmitry Ruchkin is the epitome of the highest professionalism , dedication, modesty and dedication to his work. His method of gastroectomy is unique, allowing you to eat and live a full life after a complex operation. A low bow to him and the surgeon Jan to Maria Nikolaevna —
members of his team.
... more

City: -
Thanks to Dr. Levkina
Thanks to Dr. Levkina and her team for her kindness and professional work.

City: -
Thank you to all the clinic staff!!!
All employees throughout the chain from reception to the end of the procedure were very kind and attentive. I would like to express my gratitude to all of you, and I would like to especially mention doctor Ilya E. Loiko for his kind words and wishes. Thank you to all the clinic
staff!!!
... more

City: -
Thanks to the doctor
Many thanks to Dr. Bosha N.S.

City: -
Thanks to Dr. Samokhina Nadezhda
I've been there twice in the last month, very detailed explanation of the problem and the treatment plan, attentive and friendly attitude! Thanks to the doctor!

City: -
Gratitude from the patient
Many thanks to all the staff of the clinic, especially Pavel Koposov.

City: -
Congratulations and thanks
Congratulations and thanks to doctor Oksana Levkina and her team.

City: Moscow
With great gratitude
Many thanks to the wonderful doctor, a professional in his field, a person! The New Year's fairy tale started from the first minutes of communication: you realize that you are in the hands of a master. And then a great result of the operation, faith in the future. thank you
HUGE!Happy New Year.Be happy!
... more

Licenses and certificates

The EMC's activities comply with internationally accepted medical and administrative standards, as well as patient safety requirements.

ICI INTERNATIONAL QUALITY CERTIFICATES ISSUING SERVICES LLC
International Accreditation
Joint Commission International
International Accreditation 2018, 2021
Luxury Lifestyle Awards
Best Luxury International Private Hospital Group
International Hospital Federation
International Hospital Federation Premier Member
IV All-Russian rating of radiology departments
Four-time winner
License for medical activities
License for pharmaceutical activities
License for activity on circulation of narcotic drugs, psychotropic substances
License for providing high-tech medical care