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Online doctor's consultation

Do you need a doctor's consultation, but you can't visit a clinic?

We provide online consultations: contact the doctors of the EMC multidisciplinary medical center from anywhere in the world through your Personal Account.

A secure video call service is used for consultations. After the appointment, the doctor makes recommendations that are available in the patient's personal account.

Online consultation opportunities:

  • Consultation with the attending physician on previously prescribed treatment.
  • Interpretation of the survey results.
  • Obtaining the second opinion of leading EMC experts from the USA, Western Europe, Israel, and Russia.
  • Answers of specialists of different profiles to questions about the state of health.

In addition to the video format, our clients can use the service of remote written consultation — receiving the recommendations of the EMC doctor based on the results of the analysis of medical data.

How to get the service

  • The online consultation is conducted through the EMC Patient's Personal Account. If you do not have a Personal Account, register in the mobile applicationGoogle Play/App Store or on the website.
  • To make an appointment, contact the call center or make an appointment in the EMC patient's Personal Account. Log in to your account, select a specialist, the type of recording is "Video consultation", the date and time of recording.
  • In order for the doctor to see your medical documents (diagnostic images, test results, etc.) during the consultation, we ask you to attach these documents in your Personal Account and allow the doctor access to your medical record.
  • The doctor will contact you at the agreed time. After the appointment, you will see the doctor's recommendations in your Personal Account.

Advantages of online consultation:

Convenience: You will receive a full-fledged consultation from a qualified EMC specialist without visiting a medical center. You can be at home, at work, or on a business trip.

Confidentiality. We store data in reliable repositories and use powerful technical resources to ensure information security.


Why the EMС

The first and only clinic in Russia, created in the image of the world's leading clinics

EMC is a multidisciplinary center offering patients a high level of medical services and a personalized approach

600
world-renowned doctors
57
treatment directions
36
years taking care of your health
24/7
we work at any convenient time

World recognition and awards

Our achievements are confirmed by prestigious international awards
More details

World recognition and awards

We work according to international standards, we have licenses and certificates
Certificates and licenses
Get help
Specify your contacts and we will contact you to clarify the details.
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Doctors

Evgeniy Libson (Israel)
Deputy Director of the Institute of Oncology, Chief Consultant on Cancer Diagnostics, Professor of Radiology. Chief Specialist in Cancer Diagnostics and CT-guided Biopsies, FRCR, FRCR
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Milliet Jean Rene
Leading specialist of the Otorhinolaryngology Clinic specializing in Head and Neck Surgery
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Salim Nidal (Israel)
Director of the Institute of Oncology
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Derlon Jean-Michel
Professor
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Elias Raid
Head of the EMC Ophthalmology Clinic, Ph.D. of Medical Sciences
-
Ruben Metsaturyan
Head of the Surgery Department and Acting Head of the Surgical Clinic, Doctor of the highest category, Ph.D. of Medical Sciences
-
Anvar Iuldashev
Ph.D. of Medical Sciences
-
Vladimir Nosov
Ph.D. of Medical Sciences
-
Grigorev Nikolay
Head of the Urological Clinic, Head of the Department of Urology at the EMC Medical School, Doctor of Medicine, Professor
-
Iskander Abdullin
President of the Association of Young Urologists of Russia (AMUR, Ph.D. of Medical Sciences
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Irina Vasilieva
Head of the Mammology Clinic
-
Pavel Chernyshev
Pediatrician, emergency care
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Murat Shomakhov
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Yuliya Aleshchenko
-
Sofya Mosina
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Dmitriy Arzhukhanov
Ph.D. of Medical Sciences
-
Lyusine Movsesyan
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Dmitriy Semichev
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Izabella Maskurova
-
Denis Salakhov
Doctor of the highest category
-
Evgeniy Libson (Israel)
Deputy Director of the Institute of Oncology, Chief Consultant on Cancer Diagnostics, Professor of Radiology. Chief Specialist in Cancer Diagnostics and CT-guided Biopsies, FRCR, FRCR
  • Actively participates in the work of scientific and research institutions
  • He currently holds the position of Professor of Radiology at Hadassah Hospital. Member of the Education Committee of Hebrew University – Hadassah School of Medicine
  • Awarded for outstanding contribution to Israeli Healthcare - Israeli Medical Association
Total experience
53 years
Experience in EMC
since 2011

Reviews

Anonymous, City: -
Everything is great!
Everything is great! I enjoyed the appointment. The doctor did a great job
Anonymous, City: -
I will certainly return to EMC
Vitaly, the doctor's assistant was great. He assisted from booking to the production of invoice for insurance reimbursement and everything in between. A very pleasant and personable youmg man. Thank you Vitaly. Also, Dr Olga Romanova was exceptional. She listened to me and took
into account my self-knowledge pertaining to my own condition, and did not dismiss me and my self-diagnosis. As a doctor myself, I was impressed, as many of my own often complain of poor bedside manners they experienced with other physicians. A day later, and my symptoms have already began to resolve. Thank you Dr Romanova, you are a credit to the profession. As for the facility itself, it was a really nice and modern clinic, well appointed and clean. However, the general staff could be a little more pleasant and not just transactional. Maybe it is because I am a tourist and they know I dont speak the language. No matter the language barrier, a warm smile goes a long way in making others feel welcomed. There was not even a smile from the nurse who gave me a shot. The pharmacist was however quite pleasant and warm. Next time I am in Moscow, and become ill (I hope not haha) I will certainly return to EMC.
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Anonymous, City: -
I would like to express my heartfelt thanks to Dr. Raed
I would like to express my heartfelt thanks to Dr. Raed and his wonderful nurse team for their exceptional care during my LASIK eye surgery. From the very first consultation, they made me feel comfortable, informed, and confident about the process.
The procedure itself was smooth and painless, and the team’s professionalism and kindness truly stood out. I deeply appreciate their skill, attention to detail, and genuine care for their patients. Thank you for giving me such a life-changing experience — I couldn’t be happier!
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Anonymous, City: -
Dr. Saakyan is always so kind
Dr. Saakyan is always so kind, calm and caring. She makes things that might be unpleasant, much less scary.
Anonymous, City: -
Excellence
Dr. Pushkarev and his team are par excellence.
Anonymous, City: -
Very competent and professional
Very warm and welcoming staff at the hospital. The orthopedic surgeon and his team are very helpful and supportive. Very competent and professional in the interaction with the patient.
Anonymous, City: -
It was a unique medical experience
It was a unique medical experience, as I received a quick and accurate diagnosis of my condition. All procedures for the surgery were facilitated. The procedure went perfectly, at all levels. The post-operative treatment from the medical staff and the training was extremely
satisfactory. They were exceptional and very good. Thank you from the bottom of my heart.
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Anonymous, City: -
Just want to thank the urology team
Just want to thank the urology team - Dr Ekaterina and the support team - for the great work in past few weeks. They made somewhat uncomfortable treatment much more bearable and the results I am very happy with.
Anonymous, City: -
Thanks to Dr. Oxana Levkina and her teams
Thanks to Dr. Oxana Levkina and her teams. As always professional, kind and welcoming.
Anonymous, City: -
Super nice
Same as 1st visit Welcome and Secretary were super nice Doctor Abdulin was great and super pro.
Anonymous, City: -
As always professional and human!
My sentiments of appreciation to Dr. Levkina and her teams. As always professional and human!
Anonymous, City: -
Thanks to Dr. Oxana Levkina
Thanks to Dr. Oxana Levkina and her teams. Excellent as always.
Patricia, City: -
Excellent care
I am very grateful to Evgeniya Kondrashova for her excellent care while I was a patient in the hospital.Throughout my stay she monitored and cared for me with noteworthy professionalism and was readily available if I had questions or needed reassurance.
Patricia Johnston, City: -
Highly recommended
I recently had a cardioverter defibrillator implanted by EMC surgeon-arrythmologist Dr Oleg Evgenievich Sukhorukov. I spent five days in the hospital and I cannot praise this wonderful Doctor enough for the skill, care and attention he provided. I can confidently recommend him and
the excellent team of cardiologists. They are thoroughly professional, immensely skilled and dedicated to producing the best outcome for their patients.
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Anonymous user Name, City: -
I wish you all good health and professional success
Many thanks to the doctors Moskalets E. R. and Penkova O. V., who described my pictures on the day of the study, as well as to the staff of the PET CT department Nikolay, nurse Ekaterina, laboratory assistants Eduard and Nikolay, who were with me from the beginning and until the
end of the study, we worked in a coordinated, professional and friendly manner.
... more
A.V., City: -
I would like to express my deep gratitude to Alexey Vasilyevich Kovalenko
I would like to express my deep gratitude to Alexey Vasilyevich Kovalenko for his high professionalism, high efficiency and sensitive attitude to patients. The doctor performed the most difficult operation for me, and at all stages of preoperative preparation During my
postoperative rehabilitation, I felt his professional and emotional support.I very much hope that the EMC management appreciates such highly professional specialists as A. V. Kovalenko, and my highly positive feedback on his work will be taken into account when determining his KPIs.
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Konstantin Vladimirovich, City: -
I express my gratitude for the treatment!
He came back with severe pain in the neck. The diagnosis revealed an intervertebral hernia. The very next day, the operation was carried out, everything was very fast. After the operation, he was surrounded by nurses. I would especially like to express my gratitude to:
Krivoshapkin Alexey Leonidovich, Yulia Markina, Vladimir Klimov, Orkhan Abdullayev, Gleb Sergeevich Sergeev, and Alexander Loginov.
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Anonymous, City: -
Thanks to Dr. N. Samokhina
All consultations and prescribed treatment are always positive.
Vladimir Georgievich, City: -
Many thanks to Dr. Samokhina Nadezhda Ildarovna!
She is the most reliable ambulance for our family, which has helped out in critical situations more than once. At the same time, Nadezhda Ildarovna is distinguished by her great friendliness and ability to calm the patient and not get depressed.
Anonymous user Name, City: -
We thank all the staff of the clinic for saving our lives
We thank Alexey Leonidovich Krivoshapkin, Alexey Sergeevich Gaitan, Orkhan Abdullayev and all the clinic staff for saving our lives.

Licenses and certificates

The EMC's activities comply with internationally accepted medical and administrative standards, as well as patient safety requirements.

ICI INTERNATIONAL QUALITY CERTIFICATES ISSUING SERVICES LLC
International Accreditation
Joint Commission International
International Accreditation 2018, 2021
Luxury Lifestyle Awards
Best Luxury International Private Hospital Group
International Hospital Federation
International Hospital Federation Premier Member
IV All-Russian rating of radiology departments
Four-time winner
License for medical activities
License for pharmaceutical activities
License for activity on circulation of narcotic drugs, psychotropic substances
License for providing high-tech medical care