What rights does a patient have who uses a paid medical transportation service?

Competent, safe and comfortable transportation of patients today is provided, as a rule, by commercial ambulance and transportation services, which have great opportunities to equip teams with medical personnel and equipment. Private transportation today is carried out far beyond the cities, almost all over the country.

Transportation of a patient in serious condition has a number of features: it requires a certain number of medical personnel to carefully carry the patient, comfortable accommodation in a specially equipped intensive care unit, and high-quality anesthesia and transport immobilization for fractures. There must be means of monitoring the patient's condition and fast-acting medications.

Patient transportation is always a complex, multi-level medical service that can only be provided by specialized paid ambulance and patient transportation companies. Transportation is provided by a number of support services: dispatch department, pharmacy, logistics service, transportation department, including a fleet of specialized ambulances. All this determines the price of the service when transporting patients across Moscow within the MKAD.

What is included in the paid medical transportation service?

• Delivery at the appointed time of an ambulance that meets the standards of emergency and ambulance services; as a rule, foreign production, in service for no more than 5 years.

• The team should include a doctor, a nurse, a driver, and in some cases an orderly.

• Medical staff should be friendly and have a neat appearance.

• Before transportation, the patient is examined by a doctor, and if necessary, the necessary medical care is provided to stabilize his condition, relieve pain, and other procedures.

• The transfer of the patient to the car and delivery to the medical facility, as well as the carrying of personal belongings, must be carried out by the team at no additional cost.

• The patient should be in a comfortable position inside the car; optimal temperature and ventilation should be provided throughout transportation; the patient should be strapped to a stretcher during transportation.

• The doctor must be near the patient during transportation and, if necessary, provide the necessary first aid.

• Upon arrival at the medical facility, the patient must be re-examined by a doctor, who, if necessary, will make recommendations for further treatment and examination of the patient.

Payment for the service is usually made in advance.