We continue to share important information about COVID-19 with you. Read a selection of the most relevant questions and answers on the topic.
How does infection occur?
COVID-19 is a respiratory virus. It is transmitted mainly by airborne droplets, for example, by coughing or sneezing. It can also spread through contact when the patient touches any surface, such as a door handle.
What are the symptoms of coronavirus?
- Elevated temperature
- Dry cough
- Shortness of breath
In most cases, these symptoms are not related to the coronavirus, but to the usual acute respiratory viral infections.
What are the preventive measures?
The main thing is to follow the rules of personal hygiene and minimize visits to public places.
Keep your hands clean, wash them more often and thoroughly with soap, and use a disinfectant.
Try not to touch your mouth, nose, or eyes with your hands (we usually unconsciously do this an average of 15 times per hour).
Regularly clean work surfaces and devices that you touch (keyboard, smartphone, remote control, etc.).
Always cover your nose and mouth when coughing or sneezing.
Use individual dishes and cutlery.
Ventilate the rooms frequently.
Tell your children about coronavirus prevention.
If you find disturbing symptoms, stay at home and call a doctor.
Should I wear a mask?
Using a disposable medical mask reduces the risk of airborne viral infections. For patients with acute respiratory viral infections, wearing a mask is mandatory. The mask needs to be changed every 2 hours.
How long can the symptoms occur?
Within 14 days after contact with an infected patient.
What are the complications of coronavirus infection?
The complications of COVID-19 are the same as those of other acute respiratory viral infections: pneumonia, bronchitis, sinusitis, etc.
What is the COVID-19 test?
The diagnosis is carried out by PCR (polymerase chain reaction). A smear from the nose and mouth is taken for examination, and other tests may also be performed as prescribed by a doctor.
What should I do if I returned from a trip abroad?
If you have arrived from any country where cases of the new coronavirus infection have been reported, you need to call the Department of Health's hotline at 8 (495) 870-45-09, inform them of your arrival and leave your contacts. If you have visited China, Iran, South Korea, the United States, any of the European countries, Ukraine, or Belarus in the last two weeks, you must be quarantined at your place of residence for 14 days from the date of crossing the border of these states, even if there are no symptoms. It is also necessary to observe the self-isolation regime for people living with you. To receive a sick leave, please call the Department of Health hotline at 8 (495) 870-45-09. The courier will bring the sick leave to the house.
What can not be done during quarantine?
You can't leave the house. To receive a sick leave, call the Department of Health's hotline at 8-495-870-45-09, and a courier will deliver it to your home. The self-isolation regime must also be observed by people living with you. The risk of infection of family members is reduced if basic hygiene requirements are followed - use a mask, individual dishes, wash hands frequently and use skin antiseptics, and ventilate regularly.
Which hospitals are potentially infected patients assigned to?
Currently, people with acute respiratory viral infections who have arrived from countries with unfavorable epidemiological situations are being sent to infectious diseases clinical hospitals No. 1 and No. 2, as well as to a new medical complex in Kommunarka.
What should I do if I arrive from a country with an unfavorable epidemiological situation, am in quarantine and have a fever?
If you have signs of acute respiratory viral infections (fever, cough, etc.), immediately call a doctor at home or an ambulance!
Coronavirus Hotline
The phone number of the Department of Health's coronavirus hotline is +7 (495) 870-45-09, open daily from 08:00 to 21:00. Additionally, you can contact the 24-hour information line for the diagnosis and prevention of coronavirus (2019-nCoV): +7 (499) 251-83-00. p>
What mass events and programs are being canceled due to the coronavirus?
In connection with the decree of the Mayor of Moscow dated 03/16/2020 No. 21-UM, it is prohibited to hold sports, entertainment, public and other mass events on the territory of Moscow until April 10, 2020.
Leisure activities, including in the fields of culture, sports, exhibitions, entertainment and educational activities, with more than 50 participants at a time, have been temporarily suspended.
The work of the Moscow Longevity program clubs and sections, as well as other leisure activities in social service centers, have also been temporarily suspended.
- Is it possible to use public transport due to the coronavirus? Do the restrictions apply to bars, restaurants, and cafes?
It is recommended to avoid using public transport whenever possible.
In land transport (buses, trolleybuses, trams, and electric buses), ticket sales by drivers are temporarily canceled.
The restrictions do not apply to the work of enterprises that provide the primary needs of citizens, such as food, purchase of goods and medical services. Therefore, the restrictions do not apply to restaurants and cafes.
Questions and answers


.webp)